Q: How do I order Wallpaper? A: If the wallpaper is found in our Shop, you must select the color and quantity of double rolls you need, add to cart and continue with processing your payment. If the wallpaper you would like to order is not listed on our website, you can fill out our Check Stock & Price form. We will respond within 48 hours with current price and availability. If you would like to purchase, we will add your wallpaper to our Shop page so you can order online, or we will email you an invoice for your order.
Q: What is a Double Roll of wallpaper? A: A double roll is the industry standard and includes 2 continuous single rolls. Wallpaper is Packaged & Priced in Double Rolls.
*Please note that as of August 10th, we are unable to satisfy single roll orders. You must order in quantities of 2, i.e., double rolls. We are currently working on updating all wallpaper pricing to reflect the cost of a double roll. If you have questions about a particular paper, please contact us and we will get back with you asap! Q: Are there any specific hanging instructions for Thibaut wallpapers? A: Hanging instructions are sent with every roll of wallpaper. Certain types of wallpaper require specific hanging instructions. We recommend your paper hanger read instructions carefully before starting to hang. Thibaut includes instructions here.
Q: How do I maintain or clean my wallpaper? A: Most wallpapers are washable with an ammonia and chlorine free cleanser and water. Grasscloth wallpaper generally should not be washed but dusted with a duster or vacuum cleaner with a soft brush attachment. Never use water with Grasscloth. Vinyl wallcovering can be washed and even scrubbed with soap, water and a bristle brush. Please refer to the item’s description to see if the product is washable.